Exception reporting. What is it? How can it be used to maintain your business’ health?
Imagine you are a wholesaler selling a range of cosmetics nationally.
You have a Sales Manager in each state and a team of sales people reporting to them.
Using intelligence reporting, it is possible to extract reports that are below a selected gross profit level,
for each representative for the Sales Managers AND then to consolidate them into a national report,
grouping the transactions by Sales Manager for senior management transparency.
Often, just having known transparency is enough to persuade employees to follow company policy but,
for added measure, add the policy to remuneration packages. For example add a sum of money to
bonuses/commissions for achievement of minimum margins.
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